At CHIKANKARI BY A.F.C, we want you to be completely satisfied with your purchase. In case you're not, please follow the below process for initiating exchange.The exchange request has to be raised within 7 days from the date of receiving the product.
You need to enter the order number & your email/registered phone number. You can exchange the same product in a different color/size option or you can exchange with a different product from our catalog.
EXCHANGES
Making a purchase indicates that you have read, acknowledged, understand and agreed to adhere to the following terms and conditions.
Exchange Policy:
If you have received a damaged product, a wrong size or a wrong product, you can send it back to us for exchange. Unboxing video is compulsory to claim missing products.
You may send us an email at aashnasfashioncreation05@gmail.com for an acknowledgement and to receive address details for the exchange process.
Once your parcel is received by us, we will process the exchange within 3-5 working days.
Exchanges will only be accepted within 7 days from the date of delivery.
The item will have to be undamaged, unused, unworn, unwashed, and with all the labels and tags completely intact, in original packaging to be eligible for exchange.
The return packet (outer) needs to be the original packet sent by us. Please pack the courier in a neat manner or it will not be accepted. You need to provide your details and order number in the package.
We do not have a reverse pickup service. The customer will have to send the item back for exchange by themselves. The charges for sending the product back will have to be borne by the customer.
We don’t do exchanges for Accessories at all.
REFUNDS
Do we accept returns and refunds?
We do not accept returns or issue refunds.